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Salesforce Admin Certification Course

4.8

Achieve salesforce admin certification to advance CRM management and career.
Last Updated:September 30, 2025
Course Duration: 45h

About Course

The Salesforce Admin Certification is a 100% online, job-oriented program designed to boost your career with confidence. You’ll gain real-time project experience, industry-ready skills, and complete support to secure the right job after training.

 

What you'll learn?

  • Create insightful reports and dashboards.
  • Configure and manage Sales and Service Clouds.
  • Manage users, data security, and access permissions.
  • Automate tasks and processes using Salesforce tools.
  • Learn Salesforce architecture, services, and navigation.
  • Customize Salesforce with custom fields, objects, and workflows.

Job Opportunities

  • CRM Manager
  • Salesforce Consultant
  • Salesforce Administrator
  • Sales Operations Analyst
  • Salesforce Project Manager

Who Can Join

  • IT Professionals
  • Business Analysts
  • Aspiring Salesforce Administrators
  • Sales and Customer Service Managers

Material Includes

  • Class recording
  • Sample Resumes
  • PPT on the topics
  • Class running notes
  • Sample Interview Questions
  • Notes in word or PDF format
  • Diagrams used to explain in the class

Course Curriculum

ORGANIZATION SETUP (GLOBAL UI)

  • Identify the steps to set up and/or maintain a user (e.g., assign licenses, reset passwords, and resolve locked user accounts).
  • Understand the implications of activating, deactivating, or freezing a user.

USER SETUP

SECURITY AND ACCESS

STANDARD AND CUSTOM OBJECTS

SALES AND MARKETING APPLICATIONS

SERVICE AND SUPPORT APPLICATIONS

ACTIVITY MANAGEMENT AND COLLABORATION

DATA MANAGEMENT

ANALYTICS – REPORTS AND DASHBOARDS

WORKFLOW/PROCESS AUTOMATION

APPEXCHANGE

DESKTOP AND MOBILE ADMINISTRATION

What is the Salesforce Admin Role?

To understand the role of a Salesforce Admin, it’s important to know what Salesforce is. Salesforce is a popular customer relationship management (CRM) tool. It helps businesses improve how they connect with their customers.

Salesforce works as one single platform. It brings different teams together like sales, marketing, service, and finance so they can all view customer data in one place. This includes customer feedback, past interactions, and more.

There are six key roles in the Salesforce platform:

  • Salesforce Administrator
  • App Builder
  • Consultant
  • Architect
  • Developer
  • Specialist

A Salesforce Admin manages the system. They set up users, control access, create reports, and help teams use Salesforce in the best way.

At H2K Infosys, we offer a complete Salesforce Admin Certification course. This course gives you the skills and knowledge to start a strong career as a Salesforce Admin. Whether you are starting fresh or want to grow in your current role, this course is the right choice. The Salesforce Admin Certification course proves your skills and makes you more attractive to employers.

The Salesforce Admin Certification course at H2K Infosys in the USA helps you learn real skills through hands-on practice. It gets you ready for the certification test and helps you find a job.

In this course, you will learn what a Salesforce Admin does. You will set up your Salesforce system using the Global UI. You will also learn how to add users, set security rules, and use sales and service apps.

The course also shows you how to manage data, create reports, make dashboards, and use community apps.

After finishing the Salesforce Admin Certification course, you will be ready to use Salesforce on a computer or phone. With help from expert teachers and job support, you can begin your career with confidence.

What does Salesforce Admin do?

A Salesforce Admin is like the manager of the Salesforce system in a company. They help make sure everything runs smoothly. Their main job is to manage the tools used for sales and marketing and control who has access to what.

Salesforce Admins work with team members to understand what the business needs. They then set up and update the Salesforce platform to meet those needs. Their key tasks include:

  • Understanding how the company works
  • Setting up and maintaining Salesforce to keep it simple and useful
  • Using the newest tools and updates to make things better

Salesforce Admins are the link between business and technology. They make sure the system helps teams do their jobs better.

Taking a Salesforce Admin Certification course is a great way to prove your skills. It can also help you grow your career and find better job opportunities.

How to Become a Salesforce Administrator

You don’t need to be a tech expert to become a Salesforce Administrator. Most companies want people who are good at solving problems and working with others. Still, joining a Salesforce Admin Certification course can help you learn faster and get better jobs.

At H2K Infosys, our Salesforce Admin Certification course teaches you everything you need to know. You’ll learn how to set up users, manage data, build reports, and make Salesforce work better for a company.

After you finish the course, you can take the official Salesforce Admin exam. But it’s a good idea to work in a real job for 6 to 12 months first. This way, the certificate will help you move up in your career.

Career Prospects of a Salesforce Admin

Salesforce is a popular CRM tool used by many large companies, including those in the Fortune 500 list. Because of this, the demand for Salesforce Admins is growing fast.

This role is great for people who enjoy learning new tools and staying up to date with the latest technology. Salesforce Course often explores new features and updates.

If you already work with CRM systems or as an admin, switching to Salesforce could help you earn more. A Salesforce Admin Certification course can teach you the basics and give you real hands-on experience.

This Salesforce Admin Certification course will also make your resume stronger and help you get better job offers.

Salesforce is used in many fields, like retail, healthcare, banking, government, and software. So, jobs for salesforce admin courses are likely to grow even more in the future.

How Can the Salesforce Admin Certification Course Help?

The Salesforce Admin Certification course at H2K Infosys helps you learn the skills needed to become a Salesforce Administrator.

In this course, you will do simple assignments and quizzes during class. These activities help you understand the lessons better. You will also work on real case studies to practice solving real problems.

With 6 months to one year of job experience, you can take the Salesforce Administrator Exam (ADM). This will boost your chances of getting a good job.

At H2K Infosys, we offer:

  • Live classes with expert teachers
  • Cloud-based lab for practice
  • 24/7 help from our support team
  • Lifetime access to recorded videos

The Salesforce Admin Certification course gives you hands-on experience and helps you find jobs at top companies.

Who Can Take the Salesforce Admin Certification Course?

The Salesforce Admin Certification course at H2K Infosys is great for anyone who wants to work with customer data and cloud tools. You will learn how to use Salesforce to help companies keep track of their customers, sales, and feedback.

This course is good for:

  • People who worked with Siebel software
  • People using other CRM tools
  • Consultants who want to become Salesforce Admins
  • Java developers
  • C# and mainframe developers who want to learn something new
  • Beginners who want to start a tech job in the cloud

No matter where you start, the Salesforce Admin Certification course will teach you real skills. You will do hands-on tasks, solve problems, and learn how to use Salesforce at work.

To know more or to ask about the Salesforce certification cost, call H2K Infosys at +1 – 770 – 777 – 1269.

What Are the Prerequisites for Enrolling in the Salesforce Admin Certification Course?

You do not need any experience to join the Salesforce Admin Certification course. This course is made for beginners and teaches you everything step by step. If you have worked before as an admin, software developer, or business helper, it can be a plus. But it is not required. Anyone can start learning.

Salesforce Interview Questions & Answers

 

20 Most Popular Salesforce Interview Questions & Answers

Frequently Asked Questions

Why should I join H2K Infosys for Salesforce certification?
H2K Infosys offers expert-led guidance, hands-on projects, and career support to ensure you excel in Salesforce certification and job roles.
What certifications does H2K Infosys offer Course for?
H2K Infosys trains for Salesforce Administrator, Developer, Architect, Consultant, and other key certifications.
How do I enroll in H2K Infosys’s Salesforce certification Course?
Visit the website, select your desired program, and complete the registration form to start your Certification Course.
What payment options are available for H2K Infosys programs?
H2K Infosys offers flexible payment options and installment plans to make learning accessible.
What Resources Offered by H2K Infosys for Learners?
You’ll get interactive courses, hands-on projects, study guides, and 24/7 access to materials with mentor support.
What study methods does H2K Infosys recommend for Salesforce certification?
H2K Infosys suggests a structured approach, mock tests, hands-on projects, and study group discussions.
What is the importance of hands-on experience in Salesforce Certification?
Hands-on projects help you apply Salesforce concepts practically, enhancing skills and job readiness.
What Certifications Can I Achieve After Completing a Course with H2K Infosys?
H2K Infosys prepares you for Salesforce certifications like Administrator, Developer, and Architect.
What is the process for registering for a Salesforce certification exam?
H2K Infosys guides you through the registration process on Salesforce’s official certification website.
Does H2K Infosys assist with resume preparation?
Yes, H2K Infosys provides resume guidance to showcase your certification and Salesforce expertise effectively.
Are mock interviews included in the training program?
Yes, mock interviews help you prepare for real-world interviews and build confidence.
Does H2K Infosys offer job placement support after certification?
H2K Infosys provides placement assistance, helping you connect with employers and secure job opportunities.
How long does it take to complete a Course and prepare for certification?
It typically takes 4 to 8 weeks, depending on your prior experience and the certification level.
Can I pursue multiple Salesforce certifications after completing one?
Yes, you can pursue additional certifications to broaden your skill set and career options.
What if I don’t pass the certification exam on my first attempt?
You can retake the exam after the waiting period, and H2K Infosys offers additional support for success.
How does H2K Infosys ensure students stay current with Salesforce updates?
H2K Infosys helps you complete regular maintenance modules to keep your certifications updated.
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Testimonials

google
pooja shingala
October 9, 2025

I’m currently taking online Selenium training with Mr. Santosh Kumar at H2k Infosys and it’s been a great experience so far. The sessions are clear, and easy to follow. He explains every concept with patience and makes sure everyone understands before moving ahead. I’m much more confident with Java and Selenium.

google
Archana Reddy
October 6, 2025

The Java/Selenium class led by Santhosh provided a very helpful, hands-on session that sharpened my automation skills through simple and direct examples.

google
Scope Viewer
October 5, 2025

As a beginner to automation, i was not able to make myself in coding to automate the application maneuvering. Santhosh, teaching approach worked well to get me with full interest to the class each and every day. I have understood concepts in OOPs, selenium coding and framework. It was good to have him as tutor for Java & Selenium.

google
Ranjani Karthik
October 4, 2025

I have been taking Selenium Automation class with Mr.Shantosh Kumar. It was an excellent experience. He is explaining the concepts very clearly and patiently. It helped me a lot to gain confidence in writing automation scripts. His teaching style made it easy to understand even complex topics. This class is well organized and beginner-friendly. I would highly recommend this training to anyone starting their automation testing journey.

google
samira dahmane
October 2, 2025

Shantosh’s Selenium with Java course is hands down one of the best learning experiences I’ve had! He has a unique way of making complex concepts easy to grasp, all while keeping things engaging and fun. The course blends theory with real-world coding challenges, so you're not just learning,you're doing. Shantosh’s passion for teaching shines through in every session, and he’s always ready to help, no matter the question. Whether you're a beginner or have some experience, this course is the perfect way to master Selenium with Java. Highly recommended,He is the best.

google
HEPSIBA MAHANTI
October 1, 2025

Kumar has good wide knowledge of Python and AI concepts. Possess Exceptionally technical knowledge with practical application of the concepts.

google
Ravi Mani
September 30, 2025

Im taking Cybersecurity training with H2kinfosys and found the course to be very well-structured. The trainer, Shanthan, possesses deep knowledge of the subject and delivers the sessions effectively, articulating each concept clearly and thoroughly. His assignments helps me to get more nonweldable. I would strongly recommend H2kinfosys to anyone interested in pursuing Cybersecurity training. One area for improvement is the timely availability of session recordings by the organizers, which remains a consistent issue and needs prompt attention. However, this did not affect my overall positive experience and does not warrant lowering the course rating.

google
apurva Gumber
September 27, 2025

Miss Kathy, She is truly a wonderful teacher with such a good and caring nature. They are always so kind and patient, and they make learning fun and easy to understand. I feel so much more confident now because of their support and encouragement. Truly grateful for everything.

google
richa Bhala
September 8, 2025

Mr.shah A detailed, deeply knowledgeable and focussed teacher. Knows the art of sharing and passing on knowledge to students with spectacular detail. Knows the subject and teaches w passion I feel confident with my knowledge bank he helped her build thru the sessions. Thank you Mr.Shah

google
Jabeen M
August 13, 2025

Arun did an amazing job.

google
Amina Dharamsi
July 25, 2025

Our teacher Mr. Santosh was great tutor and was very clear about ETL session. It was nice to have him as our tutor

google
Sayed Miri
July 25, 2025

Arun was very helpful and friendly, helping me with Toad installation.

google
Bansari Patel
July 5, 2025

They really take time to make sure you understand each topic properly before moving to a new topic. Very friendly and respectful.

google
chhiring gurung
June 29, 2025

I would like to extend my sincere gratitude for the outstanding instruction provided by Mr. Shantosh throughout the course. His teaching is truly excellent — clear, engaging, and incredibly well-structured. Every topic was explained with precision and patience, making even the more complex topics like Java programming easy to understand even for the beginner like me. The most interesting thing about taking class with Mr. Shantosh is that he was able toy to connect theoretical knowledge with real-world applications, which greatly enhanced the learning experience. After taking this course with Mr. Shantosh, I genuinely feel more confident in Automation Testing and am grateful for the foundation you’ve helped me build. Thank you for your dedication and professionalism!

google
Dhruv Patel
June 25, 2025

Thank you for great training on Selenium Shantosh, Your real-world examples in classes to help us see the relevance of your training, and that’s highly commendable.

google
Kruthika Rajaraman
June 25, 2025

I’m currently attending the Selenium Automation Training with Java by Shantosh, and I have to say—it’s been a fantastic experience so far. Shantosh has a real knack for teaching. He breaks down complex concepts in a way that’s easy to understand, even if you’re coming in without a strong programming background. What really stands out is how practical sessions are. It’s not just theory—he walks us through real-world scenarios, which makes it easier to connect the dots and apply what we’re learning. He’s also incredibly patient with questions and makes sure everyone’s keeping up before moving forward. I’ve taken a few trainings before, but this one really feels different—structured, clear, and actually enjoyable. Highly recommend it if you’re looking to get serious about Selenium and automation with Java.

google
Sharanya K
June 24, 2025

I would like to sincerely thank Instructor Shanthosh for the excellent way he taught Java and Selenium. His teaching style was clear, structured, and engaging, making even complex topics easy to understand. The real-world examples and hands-on practice sessions helped reinforce core concepts and made automation testing feel practical and approachable. I especially appreciated how he explained OOP principles, collections, exception handling and handling dynamic web elements – was outstanding and highly relevant to real-world testing scenarios.

google
Kelly Hajdu
June 24, 2025
google
Sam t
June 23, 2025

"Shantosh is an excellent instructor! He's incredibly respectful of everyone's time and consistently brings fantastic, real-world examples that make the material click. Highly recommend!"

google
Md Islam
June 21, 2025

Initially as soon as I became aware of the IT training class name H2Kinfosys a few months ago through my whatsapp contact. Then I got Very excited to learn more. My training coordinator Ms. Priya is very passionate and well verses with the materials. For the first time getting to know so much of stuff, it seems very challenging though. No matter what, I am determine and will continue and hope be able succussed. Software installation part was also very excited. Mr. Arun helped me to install my software with a great care and compassion. I thank to the H2kinfosys organization. Also I am grateful to the organization for giving me the opportunity to learn. I wish this organization the very best and all success.

google
Kavya G
June 20, 2025

I had a great learning experience with Mr.Shantosh during my Selenium with Java training. He is highly knowledgeable and explains each concept in a very clear and structured manner . What I appreciate most is his patience and willigness to address all doubts, no matter how basic they are. He often goes the extra mile to make sure the students fully understand the topic. His teaching pace is perfect for both beginners and experienced testers who want to upgrade their skills. I would highly recommend his classes to anyone serious mastering Selenium with Java.

google
Asmita Amin
June 20, 2025

Started Java Selenium Class with Shantosh and he is just too good. Shantosh has an extensive knowledge and he makes learning very easy and fun. His classes are interactive and he makes sure everyone understands the concepts. The most favorite thing of mine is that he is one of the best teachers I came across my life as he constantly encourages everyone to attend the classes, do homework and practice. This shows how much he cares for all his students and his wishes for everyone to be successful. If I get future opportunities to learn a new tool or language, I would learn it from Shantosh only.

google
Jyothi Manepalli
June 19, 2025

To Santhosh- It’s been a pleasure learning from you! It’s rare to find a tutor with such patience and passion these days. Your explanations are always clear and easy to follow, which has made a big difference in my understanding of Selenium. Thank you so much for your support and the time you’ve dedicated to teaching. I highly recommend joining your classes — they are truly worth it!

google
M S
June 18, 2025

Shantosh is excellent instructor, he is very passionate about the subject when teaching, which is very inspiring and makes learning enjoyable. I really appreciate the way he explains the Java Selenium concepts with the real-world examples during the class which helped me understand the concepts better.He is very responsible giving the class updates and sharing the materials and so perfect on each and every detail when taking the class. I highly recommend Shantosh for anyone who is looking for Selenium with Java automation course.

google
Rama Rangu
June 18, 2025

I recently completed the Selenium with Java class, and I’m truly impressed by the quality of instruction. The instructor Shantosh was exceptionally detail-oriented and patient, always taking the time to thoroughly explain each concept. What stood out most was his willingness to go over every student’s doubt, ensuring no one was left behind. Even for those without a strong programming background, the sessions were easy to follow due to his clear explanations and structured approach. He covered both theoretical and practical aspects in depth, which made learning Selenium and Java much more approachable and effective. Overall, a great instructor who truly cares about his students’ understanding and success. Highly recommended!

google
Dhaval Sakaria
June 17, 2025

Shantosh is very good in taeching Selenium and Java. The way he explained was very very helpful for starters like me!

google
Shruti Singh
June 15, 2025

I am currently attending QA classes and am truly grateful for the opportunity to be trained by Priya. She is an exceptionally knowledgeable and supportive trainer. Priya skillfully explains complex QA concepts in a way that is easy to understand, and she consistently fosters a positive and encouraging learning environment. Her patience, clear explanations, and insightful real-world examples have significantly enhanced my learning experience. Thank you for your exceptional guidance; your support has meant a lot to me.

google
Sangita
June 12, 2025

nice assistance with application installation

google
Shobia Chithravelu
April 29, 2025

I have been taking Selenium Java automation class with Mr. Srinivas .He is an excellent instructor. He have a deep knowledge in Selenium and core java concepts. He explain each and every concepts in detail. He clarifies each and every doubts in class or even after the class. The main important thing for him is students understanding for the concepts. I highly recommend him whoever taking Selenium automation class.

google
T G
April 24, 2025

Mr. Srinivas explains complex concepts very thoroughly and clearly. Highly recommend taking the selenium Java class.

google
Sonal Pant
April 24, 2025

Mr.Srinivas is an excellent Selenium trainer- clear explanations, hands-on sessions, and great support throughout. Covered both core Java and real-time Selenium frameworks effectively. Highly recommend for anyone looking to start or upskill in test automation.

google
devipriya kakarla
April 14, 2025

I have attended QA classes with Ms.Priya, Her way of teaching is really good and very clear about all concepts. thank you!!

google
Srikanth Reddy
March 20, 2025
google
deepti tv
March 20, 2025

I took Adv ETL Testing course from Mr. Santhosh and had an excellent learning experience. He is a very good tutor. Explained each topics so clearly and in a very organized way. The practice questions also helped improvise the knowledge on queries. Would highly recommend Mr. Santhosh for anyone looking to ETL courses. Thank You!

google
Prachi k
March 5, 2025

I have taken Shantosh sir's Selenium class. Sir has a clear and engaging teaching style. His lessons are well-structured , and I feel more confident in my Selenium skills. I appreciate the hands-on approach and the support he provided throughout the course.

google
krupa patel
March 4, 2025

I am currently attending Selenium classes with Mr. Shantosh, an exceptional instructor who is clearly well-versed in the subjects. However, his teaching skills have amazed me, as he makes Java and Selenium concepts easy to understand, making the material more engaging and easier to grasp. There is no hesitation in asking questions at any time, as he keeps everyone engaged throughout the class. The training is very well-structured and organized. What I appreciate most is his use of real-time scenarios and focus on interview question topics. I am grateful for his efforts and guidance. I highly recommend him if you are considering this course in the future.

google
Rekha Parashar
March 4, 2025
google
Arthy JK
March 4, 2025

I recently completed an online Selenium course with Shantosh, and it was an excellent learning experience. Shantosh’s teaching style is clear, engaging, and well-structured, making complex topics easy to understand. He provided practical examples and real-world scenarios, which helped me gain a solid grasp of Selenium with core Java. Writing a Java code has become a breeze. His patience and willingness to answer questions made the course even more valuable. Highly recommend Shantosh for anyone looking to learn Selenium!" Happy Learning all :)

google
Divya Pallapothu
March 3, 2025

Mr. Shantosh from H2k Infosys have a strong passion for teaching with great knowledge in java Selenium automation testing. I appreciate the way he creates a positive classroom environment where all students feel comfortable participating and he also make complex topics understandable. All his sessions are well- structured. Thanks for all your support Mr. Shantosh.

google
Gottapu Bharathi
February 27, 2025

H2K is a great learning platform. Mr. Shantosh is a wonderful instructor with great knowledge in Java Selenium Test Automation. He knows how to teach and explain the content of the course in easy way. I am very much happy and glad to get such knowledgeable instructor. Thank you so much for the support through my courses.

google
Harmeet Bamrah
February 25, 2025

Today I got a support to install the software from Arun , which was excellent and quick. the staff at H2K is very supportive and I am learning a lot. Thanks the team and I highly recommend the institute for IT related upgradation. Thanks

google
Prachi Dhawan
February 3, 2025

Ms. Priya is an exceptional instructor who teaches entry-level QA courses with clarity and dedication. She has a remarkable ability to break down complex concepts into easy-to-understand lessons, ensuring that all students feel confident and engaged. Her teaching style is both informative and approachable, making learning enjoyable and accessible for everyone.

google
sripradha prem
February 3, 2025

very nice coaching from scratch they are teaching

google
Sheema Karanch
December 4, 2024
google
Dr. Amisha Patel
November 28, 2024
google
sree vani
November 14, 2024

I am taking Selinum course with Shantosh kumar, and he explains every class in detail, so patient his teaching is very understandable. Shanthosh is a great instructor with in-depth programming language. All his classes are interactive, he gives us many real time examples. He is a wonderful instructor, will highly recommend him for Selinum courses. Thank you H2K infosys.

google
Sunayana Mashilkar
November 13, 2024

Selenium By Santosh Kumar. He is conducting interactive live classes. He is Excellent instructor. Clear communication and very detailed. Thank you, Santosh, for wonderful selenium classes!!!

google
Ash k
November 12, 2024

Great Instructor I am currently taking classes and our instructor Mr Shantosh is excellent. He makes learning very easy and explains content in detail with simple to understand examples. I would like to thank him for making learning programming easy. Thanks Ashwani

google
Neethu Ravindran
November 12, 2024

Ms. Priya is very knowledgeable . She explains everything very clearly. She shares the recorded live video sessions promptly which helped me to revise the topics she taught in the class..

google
Premon George
November 12, 2024

I took Shantosh's Selenium class. It is very good class. He explained very well and we have chances to speak with him during the class time.

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